Jared Spool had conducted an analysis on users' settings of Microsoft Word and found out an interesting results:
- Less than 5% of the users we surveyed had changed any settings at all.
More than 95% had kept the settings in the exact configuration that the program installed in."- If you’re a programmer or designer, then you’re not like most people. Just because you change your settings in apps you use doesn’t mean that your users will, unless they are also programmers and designers.
